The light can be returned or exchanged within 30 days after delivery, in the precondition of non-artificial damage. We cannot accept lights that have been purchased over 1 month whether you use light or not. We apologize for the inconvenience.  

The package must be in its original packaging and include all of the original accessories or items that came with it when returning an item. The item and package should be in original and perfect condition.

The customer is responsible for return shipping charges when returning an item(s). 

Please contact us via email for return, we will send the return address to you.

You will receive your refund to your Paypal after we receive the product and confirm that it's in good condition.

Return or Exchange:

• We provide 30-day return of goods without any reason, if there have any quality problem. Non-quality issue, the buyer has to pay the return shipping fee.
• Once your return is received and inspected, we will send you an email to notify you about your refund within 24 business hours.
• If you are approved, your refund will be processed and you will be sent a confirmation within 24 business hours. At this point, the refund is out of our hands and we do not have any control over the speed of the refund. The bank or payment processing service may take up to 3-7 business day to transfer the funds back into your account.
• Please contact us info@marshydroau.com for return or exchange, we will send the return address to you.
• Note:
• 1.Only LED Grow Lights can be returned or replaced within 30 days upon arrival, in the precondition of non-artificial damage. After 30 days, we will not accept return.
• 2.Grow Tent or Inline Fan is unavailable for return or exchange, please read full specification before buying. We apologize for the inconvenience. 

Warranty Provided:

Subject to the exclusions set forth below, Mars Hydro warrants its LED Grow Lights, inline duct fans, and heat mats to be free from defects in material and workmanship for a fixed duration from the date of shipment from Mars Hydro. Details are listed below:

     ● Most LED grow lights are covered by a five (5) year limited warranty, including:

Within (1) year. Full-cover warranty: Free components, free repair service, free shipping costs.

(1)-(5) years. Limited warranty: Free components, the buyer is responsible for repair costs and shipping costs.

     ● All inline duct fans are covered by a two (2) year full-cover warranty.

     ● All heat mats are covered by a one (1) year full-cover warranty.

     ● Linear LED grow lights: “TS600” & “SP150” are covered by an EXCEPTIONAL five(5) year limited warranty, including:

• (0)-(3) months. Full-cover warranty: Offer free substitute LED lighting, free shipping costs.
• (3)-(12) months. Limited warranty: Offer free substitute LED lighting, the buyer is responsible for shipping costs and potentially incurred product upgrade costs.
• (1)-(5) years. Limited warranty: Offer trade-ins to get new LEDs at 30%-50% off.